Shipping policy

Shipping Policy

Helazu Shipping Policy

Last updated: May 2024

Nature of Our Services

At Helazu, we provide social media marketing and e-commerce consulting services. As such, our offerings are intangible services and not physical goods. Therefore, traditional shipping policies do not apply.

Delivery of Services

  • Consultations and Mentorship Sessions: Once you have booked and paid for a consultation or mentorship session, you will receive a confirmation email with details on how to schedule and access the session. These services are typically delivered via video call or other online communication platforms.

  • Reports and Strategic Plans: Any reports, strategic plans, or other deliverables will be provided electronically via email or through a secure online portal. You will receive an email notification once these documents are available for download or viewing.

Access to Digital Products

  • Online Courses and Webinars: If you purchase access to online courses or webinars, you will receive instructions via email on how to access these materials. Access is typically granted through our website or a third-party platform.

  • Resource Downloads: For downloadable resources such as e-books, templates, or toolkits, a download link will be provided immediately after purchase, either on the confirmation page or via email.

Timing of Delivery

  • Immediate Access: Some digital products and resources may be available for immediate access upon completion of the purchase.
  • Scheduled Services: For scheduled services such as consultations, mentorship sessions, or live webinars, delivery will occur at the agreed-upon time.

Contact Us

If you have any questions or concerns about the delivery of our services, please contact us at:

  • Email: direccion@helazu256.com.mx
  • Phone: 4043982268

Thank you for choosing Helazu. We are committed to providing high-quality services to help you succeed in the Latin American market.